Returns & Exchanges
At Aura Malibu, we want you to feel as radiant as the California coast in your new pieces. If your selection isn't quite right, we offer returns and exchanges on unworn items within 30 days of delivery.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Prepare Your Package
Place the items in their original packaging with all Aura Malibu tags attached to ensure the garments remain in pristine condition during transit.
Print and Attach Label
Download your prepaid shipping label from the portal, secure it to the outside of your package, and drop it off at any authorized carrier location.
Receive Your Refund
Once our Malibu studio receives and inspects your return, we will process your refund or ship your exchange within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing